About Us

Highfields Disability Service has been supporting people with a disability since 2020. We specialize in 24-hour disability programs for individuals with multiple and complex needs across Victoria.

Our aim is to be a trusted support provider to people with a disability and children and youth.

Highfields Disability Service is a registered service provider with the following agencies:

• National Disability Insurance Agency (NDIA)

• Transport Accident Commission (TAC)

• Department of Health and Human Services (DHHS)

• WorkSafe

 

Our Vision, Mission and Values

Highfields Disability Service is committed to provide quality services and safeguards to our customers in accordance with the NDIS Quality and Safeguarding Framework.

We ensure that we:

• uphold the rights of people living with a disability

• support informed decision making by people living with a disability

• achieve person-centered outcomes for people living with a disability in a way that supports their preferences and needs

• allow participants to live free from abuse, violence, neglect or exploitation.

 

Our Vision

Our vision is to be the preferred provider of quality support staff to people in our community who need access to additional support.

 

Our Values

 

• FLEXIBILITY

• RELIABILITY

• HONESTY

• RESPONSIVENESS

 

Commitment to our LGBTIQ Community and cultural connections

Highfields Disability Service is committed to support a fair, tolerant and inclusive community. We provide inclusive practices and safe environments across our services to the Lesbian, Gay, Bi-Sexual, Transgender, Intersex and Queer community.

We respect Aboriginal and Torres Strait Islander peoples and people from other cultures.Highfields Disability Service recognizes and protects their right to retain and practice their cultural beliefs.